Our office accepts a large variety of private pay insurances, as well as TennCare and CoverKids. Please feel free to call our office with any insurance questions you may have.

Dental Insurance is different from Medical Insurance.  Many patients aren’t familiar with the specifics of their dental insurance benefits.  Your dental benefits are based on the agreement your employer negotiated with your insurance carrier.  Please review the insurance benefit booklet provided by your employer to better understand the benefits they make available as part of your insurance coverage.  The patient payment portion covered for procedures varies depending on the coverage provided by your employer.

An estimate of the amount covered by your insurance company will be provided at the time of your treatment, based on the information they provide to us.  The estimate is never a guarantee of benefits or the amount that will be paid.  We will file all insurance claims as a courtesy to our patients.  This does not however, transfer the responsibility of your financial obligation to the insurance company.  If the amount paid by the insurance company is less than or greater than the estimate, then you will be billed the difference or issued a credit on the account in the event of an overpayment.  Please let us know if you have questions about our financial policies or financing options prior to your treatment.

Cancellation Policy

As a pediatric dentist, we understand that there are unexpected situations that arise with children, however, we ask that you please plan your appointments accordingly around scheduled activities. Kindly provide at least a 24 hour notice for any appointment that needs to be rescheduled or cancelled so that we can accommodate the dental needs of other children. We strive to provide the best care possible to all of our patients. We appreciate your help in keeping our office running smoothly.

Clinical Policy

Our practice takes radiographs, study models, photos, and other diagnostic aids or materials (collectively “diagnostic material”) that might be needed to make a thorough diagnosis. Such diagnostic material may be released to third-party payors and/or other health professionals to help you with your child’s dental care needs.

Dickson Pediatric Dentistry, PLLC seeks to educate parents and children of dental issues, needs, and care. We may ask for your child’s photos and/or x-rays be used for educational purposes and clinical presentations as the practice deems appropriate. The patient’s confidential information will never be disclosed to any outside party.

We are required to inform you that our office is equipped with a video surveillance camera system. This system was acquired to provide parents/guardians with the comfort and assurance of having the opportunity to observe their children during dental procedures.

Notice of Privacy Practices

Notice of Privacy Practices

Nondiscrimination Policy

Nondiscrimination Policy